How do I log into PACT?
Follow this PACT link to the Toolkit login page. You will be [...]
How do I register with PACT?
Follow this PACT link to the Toolkit login page. Locate the “click [...]
If I have a specific question about coordination of benefits, who should I call first – Renaissance or my Medicare Advantage dental plan?
You should call your Medicare Advantage plan first, as that [...]
Would a dual eligible member have any out-of-pocket expenses?
Dual members should not have out-of-pocket expenses for TennCare covered [...]
What if I have other dental coverage, such as Medicare Advantage?
Your Medicaid dental benefit is the payer of last resort. [...]
Can dentists send members a bill if TennCare does not cover the full cost of a dental service (also known as ‘balance bill’)?
Dentists who accept TennCare cannot balance bill. A dentist who [...]
How do I receive information regarding my new dental benefit?
When you are eligible for dental benefits, you will receive [...]
Will I get a Renaissance ID card for dental benefits?
Renaissance will not send a card. Show your TennCare member [...]
Who can I see for dental care? Where can I find dental providers?
Please call Renaissance at 866-864-2526 for questions about your dental [...]
